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You’ve come to the right link for all the answers to frequently asked questions about PointPay and our point-of-sale products.

 

What features make the OmeroX Lite superior to other terminal products on the market?

The OmeroX Lite is positioned as a POS terminal product offering greater price/performance value based on its functionality. Those features include:

 

• Small footprint
• 16 LPS integrated thermal printer
• 14.4 Kbps internal modem
• 2 Megabyte of Memory is Standard
• Multi-Application support
• Fast Downloading Capability
• Intuitive Operator Application Design
• Application Password protection to prevent unauthorized downloading

 

What kind of download capability do you support?

The OmeroX Lite will accept parameter downloads from either our proprietary DWIN server based product or from VeriCentre.

 

How long do downloads take?

Downloads are typically less than 2 minutes for a full parameter download and less than 5 minutes for a full application download.

 

Is the OmeroX Lite multi-application capable?

Yes, the OmeroX Lite is capable of having 4 applications loaded in the terminal at one time (i.e.. Credit/Debit/Check Authorization/ Gift Card, Loyalty, etc)

 

What 3rd Party Value Added applications are certified?

Return to the home page and see our link to Value Added Partners.

 

What processors are certified?

Return to our home page and look at our Partner section.

 

What about Help Desk support?

PointPay USA offers full 24X7 Help Desk and technical support to our customers.

 

What kind of warranty is offered with the terminal?

PointPay offers a standard manufacturers limited warranty for a period of one year from the ship date of the equipment. This warranty covers repairs required as a result of faulty workmanship, defective parts and normal wear and tear during the warranty period. PointPay is currently developing a Platinum Protection Warranty which will cover all repairs to device including repairs required as a result of acts of nature and accidental damage. This Platinum Protection Warranty will be introduced in the spring of 2006.

 

 

 
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