| You’ve come to the right link for all the answers to
frequently asked questions about PointPay and our
point-of-sale products.
What features make the OmeroX
Lite superior to other terminal products on the market?
The OmeroX Lite is positioned as a POS terminal product
offering greater price/performance value based on its
functionality. Those features include:
• Small footprint
• 16 LPS integrated thermal printer
• 14.4 Kbps internal modem
• 2 Megabyte of Memory is Standard
• Multi-Application support
• Fast Downloading Capability
• Intuitive Operator Application Design
• Application Password protection to prevent unauthorized
downloading
What kind of download capability do you support?
The OmeroX Lite will accept parameter downloads from
either our proprietary DWIN server based product or from
VeriCentre.
How long do downloads take?
Downloads are typically less than 2 minutes for a full
parameter download and less than 5 minutes for a full
application download.
Is the OmeroX Lite multi-application capable?
Yes, the OmeroX Lite is capable of having 4 applications
loaded in the terminal at one time (i.e.. Credit/Debit/Check
Authorization/ Gift Card, Loyalty, etc)
What 3rd Party Value Added applications are certified?
Return to the home page and see our link to Value Added
Partners.
What processors are certified?
Return to our home page and look at our Partner section.
What about Help Desk support?
PointPay USA offers full 24X7 Help Desk and technical
support to our customers.
What kind of warranty is offered with the terminal?
PointPay offers a standard manufacturers limited warranty
for a period of one year from the ship date of the
equipment. This warranty covers repairs required as a result
of faulty workmanship, defective parts and normal wear and
tear during the warranty period. PointPay is currently
developing a Platinum Protection Warranty which will cover
all repairs to device including repairs required as a result
of acts of nature and accidental damage. This Platinum
Protection Warranty will be introduced in the spring of
2006. |